The Software Pro

With more than 30 professional certifications and over 25 years’ experience as a software productivity expert, Dawn Bjork, The Software Pro, simplifies complex IT training processes with a warm, friendly, and extremely knowledgeable manner. Dawn is a Microsoft Certified Trainer, conference technology speaker, and an expert in customized computer training and coaching, software consulting on Microsoft Office, Microsoft Windows, Adobe Acrobat, and other key software programs you use every day. Discover easy ways to immediately be more productive, save money, and make better decisions!
Forget Stereotypes! Dawn is a Geek in Disguise; a techie that doesn’t act, look, or communicate like a computer nerd. She speaks in plain English and builds comfort and competence for software users of any experience level. Dawn understands and can speak “geek speak” but prefers plain English with clear explanations. Her experience and credentials with IT training are demonstrated not by an overuse of lingo but by helping clients and others to be more productive and less frustrated by their software tools-she strives to generate mental light bulbs not glazed looks. Dawn is your Software Navigator!
With her IT training skills, Dawn has helped more than 100,000 individuals from Fortune 1000 companies, government, associations, education, and other organizations to learn smart and easy ways to more effectively use their software and technology. An author of 10 books, Dawn is an energizing and informative software speaker, technical trainer, software coach, and expert software consultant that delivers results.
In addition, Dawn’s credentials include certification as a Women’s Business Enterprise (WBE), President of the Colorado Chapter of the National Speakers Association, and a Bachelor’s degree in Business Administration from the University of Colorado-Boulder.
6057 East Briarwood Circle, Centennial, Colorado 80112
Federal Certification(s)
Self Certification(s)
Primary NAICS Code
611420, 541519
Bonding Approved
Full Name
Owner/Microsoft Certified Trainer